POLICIES & CUSTOMER SERVICE

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Shopping:

After selecting your product, click “Add To Cart” button with the quantity you are requesting, then you may continue shopping or click the checkout button on the bottom of the cart if ready to close out. The next page will walk you through the area that you need to fill out your contact and shipping information. Then Click Review Order and that will take you to your Stripe or PayPal selection.

If you do not have a PayPal account you can need to sign up for one, PayPal is secure, quick and painless. We also exercise Apple Pay, Visa, MasterCard, Discover and American Express using Stripe Secure Processing. If you are having difficulty with our checkout procedure, please contact us via email to sales@audiostar.com, our customer service team with get back to you normally within 24 hours. Closed Weekends and Holidays.

Privacy Policy:

As a general rule, Grand Union Records collects personal information when you order or register. Your personal information consists of name, address, phone number and email address. Grand Union Records uses this information solely for the purposes of ensuring the integrity of your purchase. Once you have completed your Internet purchase, this information is no longer kept, unless you have consented to receive additional email information. Grand Union Records does not make any confidential information available to third parties for advertising, marketing or promotional purposes.

Defect Guarantee:

30 Day Defect Guarantee is for price of item and does not include Shipping and Handling charges. Customer will also be responsible for covering cost of return shipment. Please send us an email to mailto:returns@audiostar.com with subject “return” with a copy of your Stripe or PayPal invoice number and we will send back an email with return instructions.

Shipping:

For buyers within the United States, shipping charges and options vary according to the product being purchased. Your shipping fees when buying items at Grand Union Records are fixed according to the size of product purchase.

Rates are based on shipping a single item. Purchasing multiple items results in a multiple shipping rate discount per purchase order. Please remember shipping is a service and we do not control USPS Shipping rates. These items are considered large packages by the United States Postage Service.

GrandUnionRecords.com is only responsible for shipping our product from the Audiostar warehouse and is not responsible for shipping product from third party sellers.

All shipping includes USPS Delivery Conformation.

International Buyers contact sales@audiostar.com explaining your needs and we will give you a quote on best-way shipping.

Third Party Seller Returns: (iTunes, Amazon, etc.)

This site is not responsible for product purchased from third party marketplace sellers. If you have any questions they should be directed to seller. For more information please visit third party sellers policy.

Wholesalers and Retailers:

Wholesalers and Retailers that are interested in bulk ordering contact us at sales@audiostar.com. We will be happy to setup your account with shipping and special pricing rules so you may order using your online account with us.

Copyright:

All content on this web site including, but not limited to, text, graphics, logos, icons, images, audio and video clips, and software is the property of Tommy Redd/Grand Union Records or its content or software suppliers and is protected by the U.S. and international copyright laws. Similarly, all site design, including the selection and arrangement of all content, is the sole property of Grand Union Records and is protected by U.S. and international copyright laws. All rights reserved. Permission is granted to use the content and software on this site as information or shopping resource only. Any other use of the materials on this site, including reproduction, modification, distribution, transmission, republication, or display, without the prior express written permission of Grand Union Records is strictly prohibited.

Trademarks:

Grand Union Records logos, graphics, and service names are proprietary to this website. All other trademarks, product names, and company logos remain the property of their respective owners. Grand Union Records trademarks may not be used in connection with any non Grand Union Records product or service; in any manner that may be misleading to visitors or customers or in any way that presents Grand Union Records, its products, or its services in any unfavorable light. Grand Union Records respects the intellectual property of others, and strives to give rightful credit to owners of copyrighted materials.

Disclaimer:

This web site is provided by Grand Union Records, on a strictly “as is” basis. Grand Union Records and Audiostar, makes no representations or warranties of any kind, express or implied, as to the operation of this site, the information, content, products, services, or materials contained in this site; · or the accuracy or completeness of the information accessible via this site. To the full extent of applicable law, Grand Union Records, disclaims all representations and warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, freedom from computer virus or the like, and non-infringement. Be advised that Grand Union Records, will not be liable for any damages arising from the use of this web site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. Please note that all information contained in this site, including product price and availability, is subject to change without notice.

Limitation on Liability:

Under no circumstances shall Grand Union Records or Audiostar be liable for any damages of any kind whatsoever arising from the use, or inability to use, Grand Union Records You accept that Grand Union Records and Audiostar is not liable for any illegal, defamatory, or offensive conduct of any individual user. If you are dissatisfied with any material found on the site, or with the site itself, your sole and exclusive recourse is to discontinue using Grand Union Records.

Applicable Law:

This website is created, maintained, and controlled by Audiostar in the State of Delaware, USA. Delaware state laws will therefore govern these terms and conditions without giving effect to any principles of conflicts of laws. Grand Union Records is a division of Audiostar and reserves the right to make changes to our site, and these terms and conditions, at any time. 

Contacts:

If you have any questions or have any concerns about the accuracy of any copyrighted materials, please contact Grand Union Records, sales@audiostar.com

Website Design and Management provided by: Grand Union Records a division of Audiostar Media LLC.